“Our housekeeper Allie has transformed our lives. She’s exactly what we have been searching for.”
Narelle
Great news! You have their information and your cleaner or housekeeper has been sent yours (plus your task form).
Key Information:
| Your assigned cleaner or housekeeper will call to introduce themselves & schedule your first session. Please reply to them promptly.
| Unless mutually agreed, this first session should be within 7 days
| The hourly rate is $44.50 + GST (see below about invoicing) for housekeeping or $49.50 + GST for cleaning.
| The first 30 minutes of your first session is time for the consultation (run-through of the task form). Scheduling another meeting time outside of this will attract a fee (to pay the housekeeper)
>> Check out our Terms of Service (if you missed it)
There are a couple of things you can do before your housekeeper arrives for their first session.
We have a streamlined and simple payment system built around automatic debit. No cash. No third-party robot. Our accounts person checks timesheets against the roster on Mondays and we process payments via Payrix on Tuesdays.
For accounts inquiries you can always email [email protected]
We’re here to help you achieve the joy of a clean & tidy home. We’ve been operating since 2011, so we have seen a lot. Rest assured, we are here to help you feel comfortable.
What if…?
If your home really needs a good tidy before a housekeeper arrives, book one of our expert organisers.
“Our housekeeper Allie has transformed our lives. She’s exactly what we have been searching for.”
Narelle